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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Mason

October 1, 2025

5  out of  5
rating by Lisa Mason
"I had a great experience with Victoria! She walked me through removing and adding a car to our policy with ease. Great customer service every time I call!"
We responded:
"Lisa what a wonderful review to end my week! I'm so glad Charles was able to provide you with excellent service. We are grateful to have him on the team and grateful to have you as a customer! Have a great weekend!"
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Mee Vang

September 30, 2025

5  out of  5
rating by Mee Vang
"Velta and her team is amazing!"
We responded:
"Mee thank you for the 5star review and those kind words! We are thrilled to have you as a customer and look forward to taking care of you and your family for many years to come. "
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Kendra Catholic

September 29, 2025

5  out of  5
rating by Kendra Catholic
"Both ladies are super friendly with great personality. If I could give a 10 star review I would. Highly recommend 👌"
We responded:
"Kendra thank you so much for the amazing review! We’re honored that you wish you could give us 10 stars. We truly appreciate your trust in us to take care of your auto, renters, and life insurance needs. Your kind words and high recommendation means a lot to us, and we look forward to continuing to serve you with excellent care! Velta"
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Cherie Waggie

September 26, 2025

5  out of  5
rating by Cherie Waggie
"Velta Augusta customer service was outstanding. She helped me in a timely manner helping me obtain home insurance"
We responded:
"Cherie, we are honored to have you as a customer! Thank you for trusting us to take care of your insurance needs. We look forward to providing you with great service for many years to come! Velta "
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Ezequiel Rivera

September 25, 2025

5  out of  5
rating by Ezequiel Rivera
"Truly great service. Velta was super nice to me and made me feel at ease setting up my insurance"
We responded:
"Exequiel, thank you so much for the 5-star review! My State Farm team and I are happy to be your good neighbor for your auto and life insurance. I’m glad Brandi provided you with great service. We look forward to taking care of you for many years to come!"
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Kimmeka Pipkins

September 22, 2025

5  out of  5
rating by Kimmeka Pipkins
"Brandi and Velta were very helpful and professional. With me moving to a new place they made sure that I had the coverages I need for my new home. I highly recommend them."
We responded:
"Thank you so much for your kind words and 5 star review! I’m so glad Brandi could help make your move a little easier while ensuring you have the right coverage for your new home. We truly appreciate your business and look forward to serving you for many years to come."
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joyce brown

September 4, 2025

5  out of  5
rating by joyce brown
"Brandi was very helpful The service was great"
We responded:
"Thanks so much for the shoutout and welcome to Oklahoma! We’re happy Brandi could help you get your policies transferred from Florida and that you had a great experience. Let us know if you need anything else! - Velta"
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Marvin Samuels

August 27, 2025

5  out of  5
rating by Marvin Samuels
"Mrs. Augusta and her staff are top notch. Whenever there is a problem real or perceived, she and her staff never hesitate to look into it to resolve it if needed. They are courteous, knowledgeable, and friendly. They offer coverages of all kind at a more than a reasonable price. I left another insurance company with whom I had my home and cars insured with, because they were too high for the coverages I had. I will not name the company, but I will say it had a variation of the word Farm in it's name. Oops like Urkel, "did I say that?""
We responded:
"LOL!! Thank you so much for your kind words and for trusting Velta Augusta State Farm agency with your insurance needs! We're delighted to hear that our courteous, knowledgeable, and friendly service has made a positive difference for you. It's our priority to provide comprehensive coverage at reasonable prices and to address any concerns promptly. We truly appreciate your loyalty and look forward to continuing to serve you! Velta Augusta "
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Yemisrach Nigatu

August 22, 2025

5  out of  5
rating by Yemisrach Nigatu
"🌟 I just want to take a moment to recognize Brandi, my State Farm agent. She is truly a wonderful agent — professional, caring, and always willing to go the extra mile to make sure her clients are well taken care of. Brandi explains everything clearly, finds the best coverage options, and makes the entire insurance process stress-free. Her kindness, patience, and dedication really set her apart. I’m so grateful for the way she consistently looks out for my best interests — she makes me feel less like a customer and more like family. 🌟"
We responded:
"Yemisrach, thank you so much for your kind words and for taking the time to recognize Brandi! We’re thrilled to hear that she has provided you with such exceptional service. Brandi is truly dedicated to ensuring our clients feel supported and cared for, and it means a lot to know that her professionalism and kindness have made a positive impact on your experience. I’ll be sure to share your feedback with her. If you ever need anything else, please don’t hesitate to reach out! Velta Augusta State Farm Agent "
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Chris Wagner

August 22, 2025

5  out of  5
rating by Chris Wagner
"Very happy with this agency and would recommend to others. Professional with good communication and explaining coverages."
We responded:
"Chris, thank you so much for your kind words and recommendation! We’re glad to hear that you’re happy with the Velta Augusta State Farm Agency and that our team’s communication and coverage explanations have met your expectations. Providing excellent service is our top priority, and we truly appreciate your trust. If you ever have any questions or need assistance, please don’t hesitate to reach out! Velta Augusta State Farm"
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Jake Moriarty

August 13, 2025

5  out of  5
rating by Jake Moriarty
"State Farm has been great to partner with. I was a first time home owner and the team took amazing care of me. They answered all of my questions and explained everything in a way that I could understand. Highly recommend"
We responded:
"Jake, congratulations on the purchase of your first home. What an exciting time! Thank you for the wonderful review! I'm so glad my team took great care of you during the process to purchase your home and auto insurance. We are looking forward to taking care of you for many years to come. Congratulations again!"
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Sheila Rexroad

August 1, 2025

5  out of  5
rating by Sheila Rexroad
"Velta Augusta's State Farm office was able to process my auto insurance premium payment easily & promptly over the phone. I appreciate this service since State Farm's website is not convenient nor reliable to process premium payments."
We responded:
"Sheila, thank you so much for your kind words and for taking the time to share your experience! We’re glad we could help make your premium payment process easy and convenient. Your satisfaction is very important to us, and we’re always here to assist you with any of your insurance needs. If you ever have questions or need further assistance, please don’t hesitate to reach out. Thanks again for choosing our office! - Velta Augusta State Farm"
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Sidney Cabbiness

August 1, 2025

5  out of  5
rating by Sidney Cabbiness
"Very thorough in preparing quotes. Very knowledgeable regarding policy costs and options, and explaining coverage provisions. A pleasure to work with."
We responded:
"Sidney, thank you so much for your wonderful feedback! We’re delighted to hear that you found our team thorough and knowledgeable when preparing quotes and explaining coverage options. It’s always our goal to make the insurance process clear and straightforward for our clients. We truly appreciate your kind words and look forward to continuing to serve you! - Velta Augusta State Farm Agency!"
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Hannah Laurin

July 22, 2025

5  out of  5
rating by Hannah Laurin
"Velta, Brandi, and Victoria have been super helpful. It is refreshing to find an office where the staff genuinely care about their customers. Thank you all for being so polite and courteous!"
We responded:
"Hannah, thank you so much for your kind words! I'm delighted to hear that Brandi, and Victoria were able to make your experience a positive one. Our team truly cares about our customers, and your feedback means the world to us. If there’s anything else we can do for you, please don’t hesitate to let us know. We love forward to serving you for many years to come! - Velta Augusta State Farm Agency!"
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Yue Szeto

July 17, 2025

5  out of  5
rating by Yue Szeto
"I recently had the privilege of working with Brandi, and what a true professional she is! She was enthusiastic, polite, and brought fantastic energy to our interaction. Her genuine willingness to help was evident even over the phone. If you’re looking for insurance coverage, don’t hesitate to reach out to this agency!"
We responded:
"Yue, we are thrilled by your positive feedback! You have no idea of the smile it put on Brandi's face. It really helped her make it through a very stressful day! Thank you for the 5 star review! Let us know if you need anything else! Velta Augusta State Farm!"
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Elaine

July 9, 2025

5  out of  5
rating by Elaine
"Very good service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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FoodForFoodiesWithAllergies

July 1, 2025

5  out of  5
rating by FoodForFoodiesWithAllergies
"I have known Velta for years! She is an amazing person and always looks out for the customer. She is thorough and dependable. You won’t find a better person!"
We responded:
"Jann, thank you so much for your kind words and for taking the time to share your experience! It truly means a lot to have your support and trust over the years. Velta Augusta State Farm Agency!"
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Cami Mischke

June 30, 2025

5  out of  5
rating by Cami Mischke
"They are always so kind and helpful, and really go above and beyond to make insurance easy!"
We responded:
"Cami, thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us. Our team is always here to help and make your insurance needs as easy and stress-free as possible. We truly appreciate your feedback and your trust in us! If there’s ever anything more we can do for you, please don’t hesitate to reach out. - Velta Augusta State Farm Agency!"
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Mary Holliday

June 24, 2025

5  out of  5
rating by Mary Holliday
"Friendly and knowledgeable! Happy to have them."
We responded:
"Mary, thank you so much for your feedback! It’s our pleasure to assist you with your insurance and financial service needs. If there is anything else we can do to help, please let us know! Velta Augusta State Farm Agency!"
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Love Envelopes

June 20, 2025

5  out of  5
rating by Love Envelopes
"Velta and her team do a fantastic job. They’ve saved me a considerable amount of money. They have incredible customer service and treat you as if you are their only customer. I’m super happy to have found them and wish I had years ago."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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jennifer mcintire

June 6, 2025

5  out of  5
rating by jennifer mcintire
"Velta and Brandy are amazing! I have used them for my insurance needs for years! I highly recommend you give them a call!!!"
We responded:
"Jennifer thank you so much for the 5 star review! You are always such a joy to talk to. Thank you for your loyalty and for trusting us to take care of your insurance needs!"
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JubJubG123

May 28, 2025

5  out of  5
rating by JubJubG123
"These amazing people have helped me greatly in insuring my cars and making sure my insurance proses is hassle free and that I am getting the best coverage and customer support possible."
We responded:
"Thank you so much for your 5 star review! We're so thrilled that about your positive experience with our office. Your satisfaction is our top priority! We appreciate your business and look forward to serving you for many years to come!"
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Tonya Eichelberger

May 8, 2025

5  out of  5
rating by Tonya Eichelberger
"Josh was excellent he went out of his way to make sure he will meet my terms thanks again"
We responded:
"Tonya thank you for you review! I’m glad Josh was able to provide the coverage you needed. We appreciate your business!"
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Linda Adams-Wilson

May 7, 2025

5  out of  5
rating by Linda Adams-Wilson
"I've been dealing with Josh at this State Farm office and I must say he is a delight. I hope you know what an asset you have in Josh. He has been kind and patient with this old lady. Explaining everything as we went along in my insurance needs. He exceeded my expectations and helped me so much. He even offered to meet with me and help me install the SF app so that I could follow my insurance and install my drive safe. To say he has gone of his way too help me is an understatement. He could not have kinder to me. And so so patient. As you get older it's like we become invisible and usually our thoughts and concerns are often just dismissed or just ignored. Especially in a business setting. But not at this State Farm office especially if Josh is your agent. I'm sure his parents are proud of the son they raised. He is polite, courteous and kind. What a fine young man. If all your employees are like him you must have an awesome workplace. I've gushed enough, but I felt like someone needed to know what great example he sets forth for office. Have a blessed week."
We responded:
"Oh my gosh Linda you just made my day with this review! I agree with everything you said about Josh. He had a genuine concern for our customers and wants to make sure they understand their coverage and gave the best experience in our office. Welcome to State Farm. You will find this level of service with our entire team. Thank you for your feedback and 5 star review. We look forward to serving you for many years to come!"
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Travis Hoover

April 28, 2025

5  out of  5
rating by Travis Hoover
"Josh Samples was exceptional at providing me with a quote and then the insurance. He took care of answering all my questions and got me the best deal. Thank you Josh for top notch service."
We responded:
"Travis, welcome to the State Farm family! Thank you for the 5 star review and for giving a shout out to Josh! We look forward to serving you for many years to come!"