Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yemisrach Nigatu

Yemisrach Nigatu

August 22, 2025

5  out of  5
rating by Yemisrach Nigatu
"🌟 I just want to take a moment to recognize Brandi, my State Farm agent. She is truly a wonderful agent — professional, caring, and always willing to go the extra mile to make sure her clients are well taken care of. Brandi explains everything clearly, finds the best coverage options, and makes the entire insurance process stress-free. Her kindness, patience, and dedication really set her apart. I’m so grateful for the way she consistently looks out for my best interests — she makes me feel less like a customer and more like family. 🌟"
Profile photo of Chris Wagner

Chris Wagner

August 22, 2025

5  out of  5
rating by Chris Wagner
"Very happy with this agency and would recommend to others. Professional with good communication and explaining coverages."
Profile photo of Jake Moriarty

Jake Moriarty

August 13, 2025

5  out of  5
rating by Jake Moriarty
"State Farm has been great to partner with. I was a first time home owner and the team took amazing care of me. They answered all of my questions and explained everything in a way that I could understand. Highly recommend"
We responded:
"Jake, congratulations on the purchase of your first home. What an exciting time! Thank you for the wonderful review! I'm so glad my team took great care of you during the process to purchase your home and auto insurance. We are looking forward to taking care of you for many years to come. Congratulations again!"
Profile photo of Sheila Rexroad

Sheila Rexroad

August 1, 2025

5  out of  5
rating by Sheila Rexroad
"Velta Augusta's State Farm office was able to process my auto insurance premium payment easily & promptly over the phone. I appreciate this service since State Farm's website is not convenient nor reliable to process premium payments."
We responded:
"Sheila, thank you so much for your kind words and for taking the time to share your experience! We’re glad we could help make your premium payment process easy and convenient. Your satisfaction is very important to us, and we’re always here to assist you with any of your insurance needs. If you ever have questions or need further assistance, please don’t hesitate to reach out. Thanks again for choosing our office! - Velta Augusta State Farm"
Profile photo of Sidney Cabbiness

Sidney Cabbiness

August 1, 2025

5  out of  5
rating by Sidney Cabbiness
"Very thorough in preparing quotes. Very knowledgeable regarding policy costs and options, and explaining coverage provisions. A pleasure to work with."
We responded:
"Sidney, thank you so much for your wonderful feedback! We’re delighted to hear that you found our team thorough and knowledgeable when preparing quotes and explaining coverage options. It’s always our goal to make the insurance process clear and straightforward for our clients. We truly appreciate your kind words and look forward to continuing to serve you! - Velta Augusta State Farm Agency!"
Profile photo of Hannah Laurin

Hannah Laurin

July 22, 2025

5  out of  5
rating by Hannah Laurin
"Velta, Brandi, and Victoria have been super helpful. It is refreshing to find an office where the staff genuinely care about their customers. Thank you all for being so polite and courteous!"
We responded:
"Hannah, thank you so much for your kind words! I'm delighted to hear that Brandi, and Victoria were able to make your experience a positive one. Our team truly cares about our customers, and your feedback means the world to us. If there’s anything else we can do for you, please don’t hesitate to let us know. We love forward to serving you for many years to come! - Velta Augusta State Farm Agency!"
Profile photo of Yue Szeto

Yue Szeto

July 17, 2025

5  out of  5
rating by Yue Szeto
"I recently had the privilege of working with Brandi, and what a true professional she is! She was enthusiastic, polite, and brought fantastic energy to our interaction. Her genuine willingness to help was evident even over the phone. If you’re looking for insurance coverage, don’t hesitate to reach out to this agency!"
We responded:
"Yue, we are thrilled by your positive feedback! You have no idea of the smile it put on Brandi's face. It really helped her make it through a very stressful day! Thank you for the 5 star review! Let us know if you need anything else! Velta Augusta State Farm!"
Profile photo of Elaine

Elaine

July 9, 2025

5  out of  5
rating by Elaine
"Very good service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of FoodForFoodiesWithAllergies

FoodForFoodiesWithAllergies

July 1, 2025

5  out of  5
rating by FoodForFoodiesWithAllergies
"I have known Velta for years! She is an amazing person and always looks out for the customer. She is thorough and dependable. You won’t find a better person!"
We responded:
"Jann, thank you so much for your kind words and for taking the time to share your experience! It truly means a lot to have your support and trust over the years. Velta Augusta State Farm Agency!"
Profile photo of Cami Mischke

Cami Mischke

June 30, 2025

5  out of  5
rating by Cami Mischke
"They are always so kind and helpful, and really go above and beyond to make insurance easy!"
We responded:
"Cami, thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us. Our team is always here to help and make your insurance needs as easy and stress-free as possible. We truly appreciate your feedback and your trust in us! If there’s ever anything more we can do for you, please don’t hesitate to reach out. - Velta Augusta State Farm Agency!"
Profile photo of Mary Holliday

Mary Holliday

June 24, 2025

5  out of  5
rating by Mary Holliday
"Friendly and knowledgeable! Happy to have them."
We responded:
"Mary, thank you so much for your feedback! It’s our pleasure to assist you with your insurance and financial service needs. If there is anything else we can do to help, please let us know! Velta Augusta State Farm Agency!"
Profile photo of Love Envelopes

Love Envelopes

June 20, 2025

5  out of  5
rating by Love Envelopes
"Velta and her team do a fantastic job. They’ve saved me a considerable amount of money. They have incredible customer service and treat you as if you are their only customer. I’m super happy to have found them and wish I had years ago."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of jennifer mcintire

jennifer mcintire

June 6, 2025

5  out of  5
rating by jennifer mcintire
"Velta and Brandy are amazing! I have used them for my insurance needs for years! I highly recommend you give them a call!!!"
We responded:
"Jennifer thank you so much for the 5 star review! You are always such a joy to talk to. Thank you for your loyalty and for trusting us to take care of your insurance needs!"
Profile photo of JubJubG123

JubJubG123

May 28, 2025

5  out of  5
rating by JubJubG123
"These amazing people have helped me greatly in insuring my cars and making sure my insurance proses is hassle free and that I am getting the best coverage and customer support possible."
We responded:
"Thank you so much for your 5 star review! We're so thrilled that about your positive experience with our office. Your satisfaction is our top priority! We appreciate your business and look forward to serving you for many years to come!"
Profile photo of Tonya Eichelberger

Tonya Eichelberger

May 8, 2025

5  out of  5
rating by Tonya Eichelberger
"Josh was excellent he went out of his way to make sure he will meet my terms thanks again"
We responded:
"Tonya thank you for you review! I’m glad Josh was able to provide the coverage you needed. We appreciate your business!"
Profile photo of Linda Adams-Wilson

Linda Adams-Wilson

May 7, 2025

5  out of  5
rating by Linda Adams-Wilson
"I've been dealing with Josh at this State Farm office and I must say he is a delight. I hope you know what an asset you have in Josh. He has been kind and patient with this old lady. Explaining everything as we went along in my insurance needs. He exceeded my expectations and helped me so much. He even offered to meet with me and help me install the SF app so that I could follow my insurance and install my drive safe. To say he has gone of his way too help me is an understatement. He could not have kinder to me. And so so patient. As you get older it's like we become invisible and usually our thoughts and concerns are often just dismissed or just ignored. Especially in a business setting. But not at this State Farm office especially if Josh is your agent. I'm sure his parents are proud of the son they raised. He is polite, courteous and kind. What a fine young man. If all your employees are like him you must have an awesome workplace. I've gushed enough, but I felt like someone needed to know what great example he sets forth for office. Have a blessed week."
We responded:
"Oh my gosh Linda you just made my day with this review! I agree with everything you said about Josh. He had a genuine concern for our customers and wants to make sure they understand their coverage and gave the best experience in our office. Welcome to State Farm. You will find this level of service with our entire team. Thank you for your feedback and 5 star review. We look forward to serving you for many years to come!"
Profile photo of Travis Hoover

Travis Hoover

April 28, 2025

5  out of  5
rating by Travis Hoover
"Josh Samples was exceptional at providing me with a quote and then the insurance. He took care of answering all my questions and got me the best deal. Thank you Josh for top notch service."
We responded:
"Travis, welcome to the State Farm family! Thank you for the 5 star review and for giving a shout out to Josh! We look forward to serving you for many years to come!"
Profile photo of Dan Ahlfield

Dan Ahlfield

April 25, 2025

5  out of  5
rating by Dan Ahlfield
"Very responsive and very helpful support. I needed to put it in addition on my policy and they were quick to step in and make it happen. I was well informed and everyone was very friendly and helpful.! Thank you, Victoria for a job well done"
We responded:
"Dan thank you so much for your business and 5 star review. I’m glad Victoria was able to take care of you! We are looking forward to serving you for many years to come "
Profile photo of Veronica Word

Veronica Word

April 14, 2025

5  out of  5
rating by Veronica Word
"We’ve been customers of State Farm, specifically Velta Agusta’s office, for a number of years. I’ve got to say, Miss Velta is incredibly warm and inviting, you never feel like just another number in a data base but instead feel like a true customer who’s treated with kindness and understanding. If you’re reading this and looking for a new insurance provider who takes the time to understand your needs, look no further than Velta and her wonderful team. We feel honored to have met Velta and if it weren’t for moving out of state, we would likely never need to look for another provider."
We responded:
"Veronica thank you for the outstanding 5 star review. You are so sweet, and I'm grateful that we have been blessed to take care of your insurance for our 12 years. We appreciate your business and your loyalty. We wish you the best as you transition back home. We will miss you in Oklahoma! Velta "
Profile photo of Kendra Pearson

Kendra Pearson

April 9, 2025

5  out of  5
rating by Kendra Pearson
"I am super grateful for Josh and the team helping me to start my policies. Josh was super informed of and helpful… Making the process easy"
We responded:
"Kendra welcome to the Velta Augusta State Farm Agency! I’m glad Josh made the process easy. We are grateful for your business and 5 star review "
Profile photo of Digital Girl

Digital Girl

March 24, 2025

5  out of  5
rating by Digital Girl
"Velta and her staff are always so considerate and friendly, very professional and very very wonderful! Thank you Velta!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your auto, home or life insurance needs, just let us know! Velta Augusta State Farm Agency!"
Profile photo of Faith Wamsley

Faith Wamsley

March 21, 2025

5  out of  5
rating by Faith Wamsley
"Polite and friendly service and very knowledgeable in their business to help you get the best service"
We responded:
"Faith thank you for trusting us to take care of your insurance needs! Welcome to the Velta Augusta State Farm Agency! "
Profile photo of Roz Ayvas

Roz Ayvas

March 18, 2025

5  out of  5
rating by Roz Ayvas
"We are so happy with our agent Velta and her staff. They are all so pleasant and professional. My husband and I are almost 80 and we go into their office quite often for help. They all always help us with a smile. We highly recommend them if your looking for.insurance."
We responded:
"Roz, it's always a pleasure for my team and I to help you. We’re honored and thankful for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We so appreciate your business! Velta with Velta Augusta State Farm"
Profile photo of Steve King

Steve King

March 17, 2025

5  out of  5
rating by Steve King
"Prices cannot be beat. Josh took great care of me and covered every detail. The onboarding process was smooth with an easy to use website."
We responded:
"Thank you for the amazing review! I’m so glad Josh took great care of you! We are looking forward to serving you for many years to come. "
Profile photo of Vanessa Vargas

Vanessa Vargas

March 7, 2025

5  out of  5
rating by Vanessa Vargas
"I had a great experience. Josh took great care of me and he was very Knowledgeable And patient with all my concerns. I decided to sign with them, and I do not regret it"
We responded:
"Welcome to the Velta Augusta State Farm Agency! I'm so glad Josh took care of your insurance needs. We look forward to taking care of your insurance needs for years to come. Velta with Velta Augusta State Farm"